Frequently Asked Questions

Welcome to our FAQ.

We have ordered the FAQ into different sections based on topic.
If you have any other questions with our technology or our company, please contact us at

Digital Accessibility and American Disabilities Act Questions

What is the ADA (American disabilities ACT)?
The ADA is one of America’s most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life — to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services.
What is WCAG 2.0?

WCAG stands for The Web Content Accessibility Guidelines, and they are part of a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), which is the main international standards organization for the Internet. WCAG 2.0’s essential design concepts are labeled Perceivable, Operable, Understandable and Robust (POUR). Designers and developers are asked to meet all four of these principals for users with disabilities and then select a degree of compliance (Level A, AA, or AAA).

Why are your fonts larger than normal on the C-Hear website?
We have purposefully chosen to do this to allow internet users (especially visually impaired ones) to quickly scan content versus reading word for word. Besides, who wants to reach for reading glasses all the time.
I have a non-profit that helps people with disabilities, and I want C-Hear to get involved or use C-hear technology. What do I do, and whom do I contact?
Great! Please feel free to contact us by emailing Dylan Rafaty at and share the reasons you want C-Hear to get involved.

C-Hear Technology Questions

Why not just make a movie file?

Size and scope are the reasons. For example:

A. 242 Kb JPEG image file file
B. 22 second, 584 Kb MP3 audio file.

When we put them together what do we get? Will it be an 826 Kb file? No, when you put these 2 files together, you end up with a 7.7 Mb movie file, or mpeg4 file. This is impractical for websites with dozens of images like e-commerce pages or slideshow pages.

What is a Codec?

A codec is a computer program (or a device) that encodes or decodes a digital data stream or signal. Codecs also compress data to reduce transmission bandwidth or file size.

Is C-Hear Technology (CHIF) mobile ready?


Is proprietary software required to access a CHIF file?

No. CHIF can be accessed using most modern browsers.

Are the image files compressed?

CHIF maintains the quality of the images. No compression is used.

C-Hear Business and Company Questions

Is CHIF / C-Hear technology patented?

The CHIF / C-Hear technology is patented. Currently C-Hear has two patents on our technology. We recently filed for another patent that will help make our technology more robust.

Are you accepting new investment at this time?

Currently, C-Hear is looking for strategic partners as investors.

I want to use C-Hear Technology in my business / industry to gain a competitive advantage. How do I license your codec and deploy it?
Contact us at, and we will hook you up and walk you through the steps.
I want to use C-Hear to change or disrupt my industry. What steps do I take and whom do I contact?
Contact us at

C-Hear Medical Technology Questions

Is the Medical CHIF technology available for licensing?
Yes. CHIF is excellent for developers who are developing solutions for:
  • Vendor Neutral Archiving Systems
  • Data Migration
  • Data Storage and Retrieval
  • Mobile health applications
  • Telemedicine
  • Data mining and Artificial Intelligence
Is CHIF compliant with PHI security regulations?
CHIF complies with the Healthcare Security Standards. Each CHIF file is encrypted at rest and during transit. Each user must complete an authentication process to access the file. A unique identifier is assigned to each CHIF file and to each user accessing the file which allows for monitoring of each users access to the PHI data.

What is the difference between CHIF and DICOM?

CHIF goes beyond the capacity of a standard DICOM file.

The following is a list of healthcare related data that can be stored in a CHIF file:

  • Diagnostic Images (DICOM, JPEG, TIFF,PNG, etc)
  • Videos, such as Ultrasound (MLV, WMV, AVI, MP4, etc)
  • Lab and Radiology Reports
  • Audio Dictation
  • Auscultation sounds
  • Metadata
  • Text Data
  • Text, image, or audio annotations
  • Electronic signatures
  • And much more

C-Hear is committed to providing a website experience that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. If you experience any difficulty in accessing any part of this website, please contact us by emailing or calling 800-760-0620.

If you want more information about this new, exciting technology, contact us. We are making it possible for Internet users to actually hear images for the first time.

“Set your sights high, the higher the better. Expect the most wonderful things to happen, not in the future but right now. Realize that nothing is too good. Allow absolutely nothing to hamper you or hold you up in any way.” – Eileen Caddy